We will commence work on your project once we receive the specified minimum deposit of the total payment. Work will not begin on a project without a minimum deposit unless alternate arrangements have been made. It is preferred that you provide all final content upon starting a project.

We accept credit/debit card (Visa, Mastercard, Discover or American Express). Payments can be made by phone or electronically by visiting https://eyenamicdesigns.com/make-a-paymentA 3% credit/debit card processing fee may be charged for payments over $500.

For check payments, only Corporate Checks are accepted.

Cancellation of projects must be made prior to project commencement or within 5 business days of request and submission of initial deposit. Certain restrictions apply. Refunds must be requested via written request via email to mail@eyenamicdesigns.com or mailed to PO BOX 782153, ORLANDO, FL 32878. Additional fees are nonrefundable for expedited requests. Printed materials are nonrefundable.

Payments made after 10 business days of invoice due date of a completed project may be subject to a 12.5% late fee plus an additional 12.5% for each calendar month thereafter. Websites may be subject to access restrictions. Delinquent payments over 90 days may be sent to a collections agency for payment arrangements and include a collections fee.

Web Design

For requests under 5 hours = typically within 72 hours

For requests between 5 and 10 hours = within 5 – 7 business days

For requests between 10 and 15 hours = within 7- 10 business days

For requests above 15 hours = please see proposal/invoice for estimated completion date

Graphic Design

Each graphic design project is estimated to be completed within 3 – 5 business days (up to 7 business days depending on seasonal demand and/or customer queue).

Business Cards & Flyers = within 5 business days

Rush Delivery

Any delivery requests shorter than the specified turnaround times above will include a rush fee of 30% per rushed line item.